Rated 4.8 / 5 Stars |
896 Reviews
97%
would recommend these products
Before You Spend $3,000 On A Massage Chair, Check These 9 Things
Before You Spend $3,000
On A Massage Chair,
Check These 9 Things
"I'm a chiropractor. I've sat in more massage chairs than I can count, and most of what's sold online isn't one. Here's what separates a real chair from an expensive toy — and how the Relaxe scores on every check."
53-inch SL-track — neck to glutes
4 shiatsu rollers, not a vibrating pad
365 days to send it back
SEE THE CHECKLIST
Up to 50% off
Ships fully assembled
53" SL-Track
4 Shiatsu Rollers
28 Airbags
Lumbar + Foot Heat
12 Auto Programs
3-Year Warranty
365-Day Home Trial
The Showroom Is Rigged
That chair at the mall is set to its flashiest program on a busy floor. Three minutes, salesman watching, everyone walking past. You can't judge a chair that way, and the store knows it. Plus, showrooms have to cover rent, utilities, shipping, and salespeople salaries & commissions - so you're paying way more for a chair you can get for a fraction of the price online!
So people go home and buy online instead, which is worse, because now you're picking from photos.
Here's the thing almost nobody checks first: most massage chairs quit at your lower back. Cheap ones use a short, straight track, so the rollers stop halfway up. That's the number one thing people regret, and you cannot see it in a photograph.
Nine checks. If a chair passes all nine, it's real.
CHECK 1
Track Length. Ask It First.
The track is the rail the rollers travel on, and it decides everything else. A short straight track stops at your lower back. An SL-track keeps going — the "S" follows the curve at the top, the "L" continues under the seat, so the rollers stay on you from your neck all the way down to your glutes.
The Relaxe runs a full 53 inches
Coverage beats power here. A chair that reaches
everywhere beats a strong one that misses half of you.
Coverage beats power here. A chair that reaches everywhere beats a strong one that misses half of you.
53-inch SL-track
CHECK 2
4 shiatsu rollers + body scan
Rollers That Knead, Not A Pad That Buzzes
This is the difference you feel in the first ten seconds. Real shiatsu rollers press in and knead, like thumbs. Cheap chairs use a vibrating pad and call it a massage.
The Relaxe has four rollers on that 53-inch rail, plus a body scan that finds your shoulders and sets them to your frame instead of the average one.
Fair warning from an owner, and I'd rather you heard it now: "If you are looking for a light, feather touch massage, this is not for you. It really digs in."
CHECK 3
Heat First, Then Rollers
Order matters and most chairs get it backwards. A warm muscle gives; a cold one braces. The heated pads in the lower back come on before the rollers do their work, so everything loosens first and the massage lands deeper.
Lumbar + feet here also.
Carbon-fibre lumbar heat + heated footrest
CHECK 4
28 airbags, adjustable, zone-switchable
Count The Airbags
Rollers do your back. Airbags do everything else — shoulders, arms, hips, calves, feet. If a chair only lists rollers, it only does your back.
28 airbags on the Relaxe. Three pressure levels, and you can switch individual zones off from the remote.
CHECK 5
Does It Do Your Feet And Calves?
A lot of chairs pretend the lower half doesn't exist. Ask specifically — a lot of listings say "full body" and mean "your back."
The Relaxe has a foot roller under each foot plus calf airbags. It's the part owners mention most often and expect least.
One thing to know going in: on the highest setting the foot squeeze is strong. Several owners run it a level or two down, or switch the foot airbags off entirely and keep the roller. Both are one button.
Foot rollers + calf compression
CHECK 6
5’1”–6’4” · up to 330 lbs · 2” wall clearance
Will It Fit You? Will It Fit Your Room?
Two separate questions and both get skipped.
You: the Relaxe fits 5’1” to 6’4” and holds up to 330 lbs. The calf frame extends, so it adapts rather than assuming you’re average height.
Your room: it sits two inches from the wall to fully recline, and it rolls on built-in wheels. It’s not the monster you’re picturing.
CHECK 7
How Does It Arrive?
This is where a lot of online chairs turn into a weekend. The Relaxe ships fully assembled. No tools, no manual, no all-day project — you unbox it, plug it in, sit down.
Select in-home delivery at checkout and they’ll bring it into the room you want it in. Take that option. It’s a heavy box and curbside means it’s your problem from the kerb.
Ships assembled · in-home delivery available
CHECK 8
3 years, parts and labour
What Does The Warranty Actually Cover?
Warranty tells you how confident a company is. Parts only is a warning sign — labour is where the cost is.
The Relaxe carries three years, parts and labour, with US-based technicians. A company that expects the thing to break doesn’t offer that.
CHECK 9
Can You Send It Back After Actually Living With It?
This is the one I push hardest, because it’s the only check that protects you from being wrong about the other eight.
Thirty days tells you whether you like the novelty. It doesn’t tell you whether you’ll still be using it in March. You need long enough to get past the novelty and find out if it becomes a habit.
The Relaxe gives you 365 days. Use it every night for a year. If it isn’t for you, they arrange the pickup and refund the chair — you cover return shipping.
Never gamble on a chair this size. Don’t have to.
365-day in-home trial
The Same Nine Checks,
Against A $10,000 Showroom Chair
This is the comparison the store would rather you didn't run.
CHECK
Showroom chair, ~$10,000
Relaxe, $2,799
Track
Full-length SL
53" SL
Rollers
Varies by model
4 shiatsu rollers + body scan
Heat
Yes
Lumbar
Airbags
Yes
28
Feet and calves
Usually
Rollers + compression
Roller depth
Often 3D or 4D
Full-track coverage focus
Arrives assembled
Usually
Yes
Warranty
Varies by dealer
3 yrs, parts and labour
Home trial
Rarely, and short
365 days
Price
~$10,000
$2,799
Also paying for
Showroom, salesperson, dealer margin
No additional fees
Where Relaxe wins is everything coverage of the track, plus the price: full 53" SL-track coverage, real shiatsu rollers, airbags, heat, and direct-to-door pricing without the showroom markup.
See The Price
Who's Telling You This
Dr. Brandon Bridgeman
Chiropractor, 23 Years
"I'd never let someone spend two grand on a chair without knowing these things. No brand ranked them for me. After a lot of years and a lot of chairs, this is the one I'd put in my own house."
Who's Telling You This
Dr. Brandon Bridgeman
Chiropractor, 23 Years
"I'd never let someone spend two grand on a chair without knowing these things. No brand ranked them for me. After a lot of years and a lot of chairs, this is the one I'd put in my own house."
Rated 4.8 / 5 Stars |
896 Owners
People Who Ran Their Own Comparison First
Dean R.
Verified Buyer
"I tried the expensive store bought chairs, and while they're great they're also around $10k. That's crazy! I was initially concerned to order this chair at 3k online without the ability to try it, but I said what the heck. I'm so glad I did."
Compared showroom chairs
Bought online
Maureen W.
Verified Buyer
"I've owned 5 different brands of massage chairs over 24 years. Relaxe is my favorite! Due to acute arthritis I rely on my massage chairs to alleviate pain, often 2 to 3 times a day."
Fifth chair
Daily use
Archie B.
Verified Buyer
"Great investment in your health. I had another more expensive chair and this exceeded the quality at a quarter of the price."
Owned a pricier chair
Better
Steve F.
Verified Buyer
"I love the chair, its a little more rigorous than the ones in the mall. But I use it at least twice every day. sometimes three or four times. I am walking much better than before the chair."
Stronger than mall chairs
Twice daily
A Full Year In Your Own Living Room
Use it every day for 365 days. If it isn't for you, tell us and we'll arrange the pickup and refund the chair — you cover return shipping. No restocking fee.
Three years of parts and labour on top, with US-based technicians.
Start The 365 Days
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The Questions People Ask Before They Order
Relaxe is designed to prioritize full-track coverage over maximum roller depth. Relaxe gives you a full 53" SL-track, 4 shiatsu rollers, airbags, lumbar + feet heat, and direct-to-door pricing without the showroom markup.
No — most customers say the pressure feels “perfect.” Relaxe is designed to feel strong enough to work, without feeling too aggressive for everyday use.
You can also see it in our reviews, where customers describe the massage as powerful, comfortable, and just right.
Give it a week. There are 12 auto programs and a manual mode, and almost every owner says they were still finding new settings after a month. Start on F1 and work outward.
There's a voice control called Alice. It works for basic commands.
It arrives assembled in one box, so it needs a clear path. Select in-home delivery at checkout and the team brings it to the room you want and takes the packaging. It's worth the $200 value, especially if you have stairs.
Use it as long as you like inside the year. If you want to return it, contact us and we arrange the pickup. Full refund on the chair, no restocking fee; you cover return shipping.
Yes. Affirm from $106/month, Klarna, or four instalments with Shop Pay. TrueMed for HSA/FSA.
Rated 4.8 / 5 Stars |
844 Owners
Nine Checks.
This One Passes Nine.
Nine Checks. This One
Passes Nine.
Of all of them, three decide it: a full-length track, rollers that actually knead, and a trial long enough to judge it at home. Sit in it for a year and let it prove itself.
896 reviews, 4.8 stars
2–5 day delivery
365-day home trial
3-year warranty
Choose Your Colour — $2,799
Customers love it!
